Returns & Exchanges
Last updated February 1, 2023
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original labels attached.
To return an item, please email customer service at email@example.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:
PO Box 91105
Austin, TX 78709
Please note, you will be responsible for all return shipping charges. If you have any questions regarding this policy, please contact us at firstname.lastname@example.org.
We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
If you have any question concerning our return policy. Please contact us at: